Submit ›
or
  • Customers like
    • Service tech 2
    • Friendly 2
    • Technicians 1
  • Customers don't like
    • Customer service 7
    • Customer service stinks 5
    • Office personel 3
Advanced
search
loading...
More Less

Called 800 number to ask about a service call to treat outdoor wasps. Phone rep refused to schedule a service call. Tried to sell me a full service contract to treat inside and out. Promised to kill our bedbugs, spiders and rodents. I don't have any of those problems. He pushed hard for a monthly service to treat pests I don't have. Was still talking as I was hanging up. I have a local company taking care of the problem now. Orkin will never see... Read more

Was this review helpful? 0 0

After providing me with a letter stating that there is no termite activity, a second inspector comes out to inspect the newer addition to my house that is on a different bond. Thankfully he is confused and reinspects the original house and tells me I have a termite issue. So a complete different finding. Then the fun begins....no you do not have a repair bond and just re-treatment and oh....we don't have the paperwork to prove what we are... Read more

Was this review helpful? 0 0

I bought a previously owned home. Previous owners had an orkin termite control contract. During closing inspection termite evidence was found by 3rd party inspector but no live termites. Orkin argued findings but ultimately the seller ended up paying for a full retreat by orkin. I tried to assume the contract after closing. I got the run around for weeks, spoke to several different reps. Bottom line is orkin would not assume the contract for a... Read more

Was this review helpful? 0 0

I was sent an email indicating that a pest control person would come to my home on a certain day. I waited all day anticipating his arrival. He never showed up. He never sent an email indicating that he could not be at my home today, nor did I receive a telephone call to indicate his cancel. Three days later he came by my house unscheduled. I was not home. He then left a bill for services, the bill indicated that he spend an hour at my house. My... Read more

Was this review helpful? 0 0

I used Orkin to control an indoor bug problem. They were effective in doing so-- but 2 months after a scheduled visit, which I paid for on the spot, they billed me for a visit I never received. I contacted my "bug man", Javarro Williams, ( who'd submitted the bill)- he apologized and said he'd take care of it. A month later I got another bill and called him again and again he said he'd fix it. I just got the third bill and now I'm done! Don't... Read more

Was this review helpful? 0 0

I called orkin in Jan 2015 about a mice problem!!!! The (( tech)) came out & laid some sticky boards down for $77 & left!!!This guy services Springfield Illinois area so he went to family members house too!! Keep your $ dont waste your time.! Add comment

I know of a person that was found guilty of family violence in the past year, & that was served with a year long protection order that is searchable on the state, national and international level after the trial. How did this person get to (or continue) to work for Orkin? I thought they did background checks in order for a person to get hired or to keep their job there. Don't techs go into peoples homes, where people assume that orkin techs... Read more

Was this review helpful? 0 0

I was hired by orkin canada in williams lake on dec 3 2015. my first pay was to be dec. 18. that pay cheque was missed because some manager screwed up on the paper work.I complained to my manager Nolan Barnes and was told they are going to courrier me a cheque I'll have it monday the 21st. the cheque was a no show. he then said tues the 22nd, i asked where is it going and he couldnt answer.the cheque was a no show. Wed the 23rd i spoke with pat... Read more

Was this review helpful? 1 0

Most unprofessional company Iv'e dealt with ! Called to begin service . Appointment set for 4:30. Took off work early to meet them. They never called or showed up. I had to call them and they couldnt reach the one scheduled to come to my home. Online advertised 50.00 off Initial service for all new customers but they made a million excuses why I didnt qualify although I never used them before. An hour on the phone with a very rude and... Read more

Was this review helpful? 0 0

I am having an issue with your employee. Sorry I do not have his name because the first problem started 11/17 he supposed to come between 8am-10am waited for an 1/2 finally we call was told by him had a problem with his schedule(did not bother to call) and today was to come by between 8am-10am also a no call had to call him then he said he will be here before 12pm. This is bad customer service I had rearranged my whole schedule. The address... Read more

Was this review helpful? 0 0
Did not find what you were looking for?
 
×
You are reading about Orkin Pest Control.
Filing a new complaint about
×