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  • Customers like
    • Friendly2
    • Service tech2
  • Customers don't like
    • Customer service6
    • Customer service stinks4
    • Office personel2

  • Aug 24
  • Household Services
  • Belfast, Maine
  • Staff
  • 19
  • REVIEW RATING 4/5

I started calling our local Orkin on Aug 14 AM. The gal assured me a tech would get back to me and set up appt. We have had rats in our garage since last fall, kept setting traps, always were full, but they not only chewed a hole in our garage doors which were otherwise in good shape, but have tunneled under the chicken coop, which WAS lined with fine chicken wire underneath and got thru. The... Read more

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  • Aug 21
  • Household Services
  • Duncan, British Columbia
  • Orkin Pest Control Carpenter Ant Control
  • 26
  • REVIEW RATING 4/5

One year after hiring Orkin to get rid of carpenter ants, they returned. The most annoying thing is when we try to phone and speak with the manager, the receptionist said "that he is just walking out the door, I'll get him to phone you tomorrow". Well, as you know, tomorrow never comes! We phoned them again (the next day) asking to speak with the manager, the receptionist seemed confused as to... Read more

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  • Aug 17
  • Household Services
  • California, Maryland
  • 29
  • REVIEW RATING 4/5

Same problem. My issue was / is with mice. I didn't realize until after I signed a very vague, non descriptive service agreement that orkin can't even exterminate mice. All they can do is lay down glue pads to capture the mice. The problem is they don't work. The mice just walk around them. Now the very rude customer service representative only told me I should have known that before I signed. I... Read more

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  • Aug 03
  • Household Services
  • Bellevue, Washington
  • Orkin Pest Control Staff
  • 41
  • REVIEW RATING 4/5

The manager was very rude and unprofessional. .he did not give my request to his tech in a timely manner. I was told that i would receive a call by the end of the day. . Which never happen and when i call back to see why he got on the phone and said well i didn't give it to them i will give will in the morning and thats it.. when i ask for his boss information he said i will not give it to you ..... Read more

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  • Jul 27
  • Household Services
  • Washington, District Of Columbia
  • Orkin Pest Control
  • 87
  • REVIEW RATING 3/5

Horrible service. Technician kept coming out unannounced so we either were not here or busy, still got charged for full service!! I pay Orkin to PREVENT and TREAT bugs in my house but all they will do is treat if you point out a problem, last service even after I left a note saying to inspect the holes I found on our back porch they still missed them, with a note in hand. Even after speaking to a... Read more

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  • Jul 26
  • Household Services
  • Bay City, Michigan
  • Orkin Pest Control
  • 83
  • REVIEW RATING 4/5

I contacted Orkin because I have wasps going behind the siding of my home. When I scheduled a technician to come I had to give them my credit card number and was charged $200.00 before the service was done. For $200.00 the technician came armed with a can of aerosol spray and some powder. Needless to say the spray did not work. I called back two days later to inform them that the wasps were still... Read more

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  • Jul 21
  • Household Services
  • Houston, Texas
  • Orkin Pest Control Bed Bugs Extermination Service
  • 106
  • REVIEW RATING 4/5

I made an appointment for July 11,2015 between the hours of 9 to 11 no one showed up so I called and inquire about the status of my appt. I was told by the csr that my appt was between the hours of 2 to 4 that's not what I was told or ask for on my initially conversation when I set the appt . No one showed up at for the 2 to 4 appt either. I called again & express my disappointment that I... Read more

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The worst company .do not invest in their scam. Managment are delinquents yes jase rodriguez falsifying docs and makink look lili you are an inest person. Orkin was puting water on treatments.. or tenting and not puting gas ..i was therere the dep. Of agriculture knows Add comment

  • Jul 14
  • Household Services
  • Roswell, Georgia
  • Orkin Pest Control
  • 66
  • REVIEW RATING 4/5

I cancelled my 4/9 service and then called Orkin on 5/1 to cancel my account. Orkin is threatening to turn me over to Collections unless I pay for the 4/9 service, which I never received. The Alpharetta, Georgia office is unacessible--always get voicemail. I have left numerous messages and no one has returned my call. I called their 800 number on 5/1 and a representative assured me that she would... Read more

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Set appointment for 12 to 2 showed up at 11 then didn't get a hold of them for a while.unprofessional technitions.bad service. And they can't solve the problem. Orkin is a waste of time and money. Add comment

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