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I bought a previously owned home. Previous owners had an orkin termite control contract. During closing inspection termite evidence was found by 3rd party inspector but no live termites. Orkin argued findings but ultimately the seller ended up paying for a full retreat by orkin. I tried to assume the contract after closing. I got the run around for weeks, spoke to several different reps. Bottom... Read more

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I was sent an email indicating that a pest control person would come to my home on a certain day. I waited all day anticipating his arrival. He never showed up. He never sent an email indicating that he could not be at my home today, nor did I receive a telephone call to indicate his cancel. Three days later he came by my house unscheduled. I was not home. He then left a bill for services, the... Read more

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I used Orkin to control an indoor bug problem. They were effective in doing so-- but 2 months after a scheduled visit, which I paid for on the spot, they billed me for a visit I never received. I contacted my "bug man", Javarro Williams, ( who'd submitted the bill)- he apologized and said he'd take care of it. A month later I got another bill and called him again and again he said he'd fix it. I... Read more

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I called orkin in Jan 2015 about a mice problem!!!! The (( tech)) came out & laid some sticky boards down for $77 & left!!!This guy services Springfield Illinois area so he went to family members house too!! Keep your $ dont waste your time.! Add comment

I know of a person that was found guilty of family violence in the past year, & that was served with a year long protection order that is searchable on the state, national and international level after the trial. How did this person get to (or continue) to work for Orkin? I thought they did background checks in order for a person to get hired or to keep their job there. Don't techs go into... Read more

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I was hired by orkin canada in williams lake on dec 3 2015. my first pay was to be dec. 18. that pay cheque was missed because some manager screwed up on the paper work.I complained to my manager Nolan Barnes and was told they are going to courrier me a cheque I'll have it monday the 21st. the cheque was a no show. he then said tues the 22nd, i asked where is it going and he couldnt answer.the... Read more

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Most unprofessional company Iv'e dealt with ! Called to begin service . Appointment set for 4:30. Took off work early to meet them. They never called or showed up. I had to call them and they couldnt reach the one scheduled to come to my home. Online advertised 50.00 off Initial service for all new customers but they made a million excuses why I didnt qualify although I never used them before.... Read more

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I am having an issue with your employee. Sorry I do not have his name because the first problem started 11/17 he supposed to come between 8am-10am waited for an 1/2 finally we call was told by him had a problem with his schedule(did not bother to call) and today was to come by between 8am-10am also a no call had to call him then he said he will be here before 12pm. This is bad customer service... Read more

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Orkin is horrible they kept saying they couldn't make it or gave me a sob story about his wife and kids and when I called customer service they just stuck up for the guy and let me add the guy called a day befor he was supposed to cone out and wanted to spray at eight at night in the pouring rain please don't use them I promise they are horrible I live in Springdale ar Add comment

I had an inspector to my home to treat a fly problem. The inspector went away with a sample fly as he could not identify the fly to treat. No responds from Orkin for over a month. I finally had to make two phone calls to get some answers to fly treatment. I was told that the flies were coming into the home because of flowers beds in my back yard? Have only one row of flower beds and one type of... Read more

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