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  • Customers like
    • Service tech2
    • Friendly1
  • Customers don't like
    • Customer service4
    • Office personel2
    • Customer service stinks2

  • May 19
  • Household Services
  • Lafayette, Louisiana
  • Roaches Control
  • 29
  • REVIEW RATING 5/5

Background: I've been living in my current home for 2 years, most of that went along without seeing one roach. Unfortunately, about 5 months ago I saw one or 2 over the course of a week and flipped out. You should know before reading the rest of this review that I have an extreme roach phobia. Seeing one sends me into a near panic attack and I become a bundle of nerves for days after until I... Read more

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  • May 19
  • Household Services
  • Palm Bay, Florida
  • Pest Control
  • 13
  • REVIEW RATING 4/5

When my Orkin service first started my husband and I were very pleased. The tech was friendly and no more pests. Over the past six months of so things have changed. We started seeing bugs here and there and it got worse over time. We contacted the tech many times and he always managed to not come back out until our next scheduled visit (though a big selling point when we signed up is that they... Read more

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  • May 15
  • Household Services
  • South Bend, Indiana
  • Bug Control
  • 31
  • REVIEW RATING 4/5

Came to my home for mice control. Tim looking in my cabinets and bedroom draws , saying he was looking for bugs. Five years later I ended up with infestation of bugs you would not believe. While he was looking for bugs he planted eggs. The last time he came to my home the he never mentioned anything and put one piece of mice food in the attic. He came on Thursday, Oct. 28, 2014 The bugs... Read more

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the orkin inspector came out and told me that they had resealed the under part of my house in correctly using spikes in the morning. The manager Bobby tells me that that's the way they do all houses. However as inspector said that it was done wrong when I called him he gave me nothing but attitude. Still unresolved. Add comment

  • Feb 19
  • Household Services
  • Richfield Springs, New York
  • Inside Pest Control Session
  • 197
  • REVIEW RATING 4/5

This is just a follow up. Found the original contract, and found it states they can just spray your outside door and charge you for a month's service even if you do not have them come back to do an inside pest control session. I'll have to pay; but at least I was able to get a 50% reduction. I am glad to get rid of the service though. I don't feel they did enough to truly get rid of the... Read more

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Bedbug inspection. They didn't call or show up Add comment

  • Feb 11
  • Household Services
  • Trabuco Canyon, California
  • Termite Control
  • 146
  • REVIEW RATING 3/5

I wasn't unhappy with Orkin (So OC, CA), but caution is needed in some areas because Orkin may use a subcontractor to do the work. Further, the appointment was scheduled on a day that ended up being the worst Santa Ana Winds we'd had for a long time. I ended up with a very messy house and lots of broken roof tiles (the tent blew off - they did come and fix it quickly). Since that tenting (2 years... Read more

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I had orkin come out to treat the house and charged me the actual payment at the time. Two days later they changed my card again. I was so upset and called them and the response was the lady that handles the acct. Is not in today she will be in tomorrow. Add comment

  • Jan 20
  • Household Services
  • Clifton Park, New York
  • Pest Control
  • 123
  • REVIEW RATING 4/5

Had hired Orkin to take care of mites/flees. Always felt problems even after a few months of them coming in. At the end, I was out of town for quite some time, and called to indicate that I did not want the service at the appointment they wanted to set. They then called me back when I was out of town (did not get me on the phone), and said they would come by and Spray OUTSIDE of the apartment... Read more

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  • Jan 15
  • Household Services
  • St. Petersburg, Florida
  • Termite Control
  • 108
  • REVIEW RATING 4/5

A few months ago We made an appointment with Orkin for an estimate for termite treatment for out Tampa Home.. They did not show up at the time they said. They did not show up at all. They did not call to reschedule. We tried to call the tech at the number he gave but only got voice mail. But we never received a return phone call. So Today I thought I would give them a second chance for a home my... Read more

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